Alla Posta — Alloggio turistico

General terms of stay

These terms apply to direct bookings (website, email, WhatsApp, phone). For bookings made on Booking.com or Airbnb, the terms accepted on the platform apply.

1. The property

Alla Posta, holiday accommodation (alloggio turistico) at Via Castagna 10, 03030 Posta Fibreno (FR), Italy. National identification code (CIN) IT060057C2CQG4BXU6. Owner: Luigi Gabriele (Codice Fiscale: GBRLGU78H30I838J). Contact: info@alla-posta.it, +39 351 533 8305.

Two units: La Casa (up to 7 guests) and La Cantina (up to 4 guests), which can be booked separately or together (up to 11 guests). La Cantina can also be booked for day use, without an overnight stay. No meals are served.

2. Price

  • The price is per unit, up to the maximum number of guests, and is calculated using the rates published on the Rates and booking page.
  • The total shown includes final cleaning, which is compulsory, and bed linen.
  • The following are excluded and shown separately: towel rental (€3.50 per person), pet supplement (€15 a night + €25 final cleaning), tourist tax.
  • Tourist tax of the Municipality of Posta Fibreno: €2 per person per night for guests over 12, up to a maximum of 5 nights, with the exemptions set out in the municipal regulations.
  • Special terms are agreed only in writing with the owner.

3. How the booking is concluded

The quote calculated on the website is an estimate. The request sent by the guest is a proposal. The contract is concluded when the owner confirms availability and price in writing and the guest pays the deposit within the stated time. Until then no payment is due and the dates are not held.

4. Payments

  • Confirmation deposit (caparra confirmatoria) of 30% of the total cost of the stay, under Article 1385 of the Italian Civil Code, within 48 hours of confirmation.
  • Balance and tourist tax 7 days before arrival.
  • Accepted methods: PayPal and bank transfer. For arrivals within 7 days, PayPal only.
  • Payment details are given only in the owner's confirmation email. Payment requests received through other channels must be ignored and reported.

5. Right of withdrawal

For contracts for accommodation other than for residential purposes with a specific date or period of performance, the 14-day right of withdrawal for distance contracts does not apply (Article 59(1)(n) of the Italian Consumer Code, Legislative Decree 206/2005). The cancellation terms below therefore apply.

6. Cancellation by the guest

  • Up to 30 days before arrival: the deposit is refunded in full.
  • From 29 to 8 days before arrival: the deposit is retained.
  • From 7 days before arrival, in case of no-show or early departure: the full amount of the stay is due, excluding the tourist tax for nights not used.
  • If the released dates are rebooked, the owner refunds the amount received for those nights, net of costs.
  • Cancellation must be sent by email or WhatsApp; the date of sending applies.

7. Cancellation by the property

If the owner cannot provide the stay for reasons attributable to the owner, they refund twice the deposit (Article 1385 of the Civil Code). If the stay becomes impossible for reasons not attributable to either party (for example natural disasters or orders of the authorities), the amounts paid are refunded (Articles 1463 ff. of the Civil Code).

8. Arrival, departure, documents

  • Check-in from 3 pm, check-out by 10 am; other times on request, subject to availability.
  • On arrival every guest, including minors, must show a valid identity document: the property is required by law to report guests' details to the police through the Alloggiati Web portal (Article 109 of the TULPS public security law).
  • The number of guests may not exceed the number stated in the booking or the capacity of the unit.

9. House rules

  • The garden is shared between La Casa and La Cantina; the gazebo is reserved for La Cantina; parking spaces are assigned (2 to La Casa, one of them with an EV charger, 1 to La Cantina).
  • Pets: small pets only and only for stays between May and September, to be declared when booking.
  • Towels are not provided: bring your own or rent them.
  • Guests must use the accommodation with due care and are liable for any damage caused by themselves, their companions or their pets.
  • Outdoor areas are covered by cameras; there are no cameras indoors.

10. Long stays

The maximum stay is 90 nights. For stays of more than 30 nights, the terms (payments, interim cleaning, utilities) are agreed in writing before confirmation.

11. Personal data

The data collected with the booking are processed as described in the privacy notice.

12. Complaints and governing law

Reports and complaints: info@alla-posta.it or +39 351 533 8305. Italian law applies. For disputes with a guest who is a consumer, the court of the consumer's place of residence or domicile has jurisdiction (Article 66-bis of the Italian Consumer Code).

Last updated: October 2026.

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